PrivacyPolicy

PRIVACY POLICY

This privacy policy is an electronic record in the form of electronic contract formed under the Information Technology Act 2000 and the rules made there under and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This privacy policy does not require any physical, electronic or digital signature.

 

This privacy policy is a legally binding document between you and M/s Miraculous Wellness Private Limited. The terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly in electronic form) and will govern the relationship between you and M/s Miraculous Wellness Private Limited (Herein after referred to as “company”) for your use of website: www.mymiraculouswellness.com.  

 

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under Information Technology Act, 2000 that require publishing of the privacy policy for collection, use storage and transfer of sensitive personal data or information.

 

Please read this privacy policy carefully. By using the website, you indicate that you understand, agree and consent to this privacy policy. If you do not agree with the terms of this privacy policy, please do not use this website. You hereby provide your unconditional consent or agreements to the Miraculous Wellness as provided under section 43A and section 72A of Information Technology Act, 2000.

 

Thank you for visiting www.mymiraculouswellness.com. This Miraculous Wellness Privacy Policy applies to Miraculous Wellness Pvt Ltd. It applies to all information collected by Miraculous Wellness through its online properties and mobile applications (the “Sites”).

It also applies to information that Miraculous Wellness collects through offline methods. As used in this Privacy Policy refers to both Miraculous Wellness and Miraculous Independent Distributors unless the context provides otherwise.

 

This privacy policy of Miraculous Wellness uses and protects any information that you give us when you use this website. Miraculous Wellness is committed to ensuring that your privacy is always protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

 

We value the trust you place in us. That is why we insist upon the highest standards for secure transactions and customer information. Please read the following statement to learn about our information gathering and dissemination practices. By mere use of the website, you expressly consent to our use and disclosure of personal information provided by you in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

 

What Information We Collect and How We Use It

The information that we collect on our website comes under two general categories:

  • Personally Identifiable Information
  • Aggregate Information

 

Personally Identifiable Information

We always collect personal information using lawful and fair means, consistent with the jurisdiction governing the collection of personal information.

 

You can browse our website without sharing any Personally Identifiable Information. If you want to register with us as an Independent Distributor or place an order, you may voluntarily provide your Personally Identifiable Information (name, address, email address or telephone number) to be shared with a registered Independent Distributor for the purpose of assisting you with registration and order placement. We might also maintain a record of your contact information to help us provide better services in case you contact us again.

 

We use data collection devices such as "cookies" on certain pages of the website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a "cookie". We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Website and you may be required to re-enter your password more frequently during a session.

 

Additionally, you may encounter "cookies" or other similar devices on certain pages of the website that are placed by third parties. We do not control the use of cookies by third parties.

 

If you choose to buy on the website, we collect information about your buying behaviour, preferences, and other such information that you choose to provide.

 

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number, and a credit / debit card expiration date and / or other payment instrument details and tracking information from cheques or money orders.

 

If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback or if you use voice commands to shop on the Website, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

 

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect such information into a file specific to you.

 

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up a free account with us. While you can browse some sections of our website without being a registered member, certain activities (such as placing an order) do require registration. We do use your contact information to send you offers based on your previous orders and your interests.

    

Use of Demographic / Profile Data / Your Information

We use personal information to provide the services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to assist sellers in handling and fulfilling orders, enhancing customer experience, resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services, inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection.

 

With your consent, we will have access to your SMS, contacts in your directory, location and device information and we may request you to provide your PAN and Know-Your-Customer (KYC) details to check your eligibility for certain products / services including but not limited to credit and payment products etc., to enhance your experience on the platform and provide you access to the services being offered by us, our affiliates or lending partners. Access, storage, and use of this data will be in consonance with applicable laws. You understand that your access to these products / services may be affected in the event consent is withdrawn.

 

In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyse demographic and profile data about our users' activity on our website.

 

We identify and use your IP address to help diagnose problems with our server, and to administer our website. Your IP address is also used to help identify you and to gather broad demographic information.

 

We will occasionally ask you to complete optional online surveys. These surveys may ask you for personal information, contact information, date of birth, demographic information (like zip code, age, or income level), attributes such as your interests, household or lifestyle information, your purchasing behaviour or history, preferences, and other such information that you may choose to provide. We use this data to tailor your experience at our website, providing you with content that we think you might be interested in and to display content according to your preferences.

 

Information from Third Party Sources

We may receive additional information about you from public and commercially-available sources and other third parties. Distributors may also share information about you with Miraculous Wellness. If you access third-party services, such as Facebook, Google, or Twitter through the Sites, to login to the website or to share information about your experience on the website with others, we may collect information from these third-party services. We may combine all of the information we collect and receive about you, both online and offline, and use or disclose it in the manner described in this Privacy Policy.

 

Sharing of personal information

Affiliates and Partners

We may share any of the personal information described above with our affiliates (companies that control, are controlled by, or are under common control with, Miraculous Wellness as well as select partners. Examples of how these entities may use your information include making predictions about your interests and providing you with special offers, promotions, advertisements, and other materials.

 

We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, for fulfilment of your orders, or for enhancing your experience, or to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We do not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.

 

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

 

We and our affiliates will share / sell some or all of your personal information with another business entity should we (or our assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business. Should such a transaction occur that other business entity (or the new combined entity) will be required to follow this privacy policy with respect to your personal information.

 

Vendors & Service Provider

We may share any of the personal information described above with vendors and service providers that perform functions on our behalf. Examples of such functions include fulfilling orders, delivering packages, email administrative functions, processing credit card payments, providing customer service, and for market research. Vendors and service providers must handle your personal information in accordance with Miraculous Wellness instructions and are prohibited from using or disclosing your personal information for any other purpose.

 

Miraculous Wellness Independent Distributors

If you are an Independent Distributor, or Customer, we may share your information with other Independent Distributors, including without limitation as part of a Lineage Report which contains information (such as name, contact information, level or rank, and volume and sales statistics) on other Independent Distributors and Customers in an Independent Distributor’s downline. (The downline organization consists of all Independent Distributors and Customers that were personally sponsored by a particular Independent Distributor, and in turn, all other persons sponsored by the subsequent Independent Distributors.), we have taken appropriate measures to protect the data in accordance with applicable law. Lineage Reports are provided to Independent Distributors in strict confidence and for the sole purpose of supporting the Independent Distributors in further developing their Miraculous Wellness businesses, including for use in marketing tools and platforms.

 

Links to Other Sites

Our website www.mymiraculouswellness.com does not include or offer third party products or services for its Customers / Independent Distributor on the website.

 

Security Precautions

Our website has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession we adhere to strict security guidelines, protecting it against unauthorized access.

 

Choice / Opt-Out

We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.

 

If you want to remove your contact information from all www.mymiraculouswellness.com lists and newsletters, please visit unsubscribe

 

Your Consent

By using the Website and / or by providing your information, you consent to the collection and use of the information you disclose on the Website in accordance with this Privacy Policy, including but not limited to your consent for sharing your information as per this privacy policy. If you disclose any personal information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.

 

If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.